I have registered on 21st of July 2021. After depositing £1000 and winning over £8000 withdrawal for £8000 was requested. Instantly after hitting withdraw button I was sent email to verify my account by providing passport, driving licences, picture of bank card used for deposits and proof of address. On 23rd of July got email stating that verification was successful. After waiting further 3 days for withdrawal to be processed I contacted customer support via live chat just to get another email requesting my bank statement. Bank statement was sent but unfortunately not good as it didn’t show deposits made so I had to call my bank and request new statement up to date. After uploading new statement via website on Thursday 29th of July and waiting further 3 days for it to be verified I contacted customer support once again. As always people who supposed to help are clueless and cannot provide any information.
I’m sick of this and will be taking this further by getting Gambling Commission involved.
Practice used by this company is really doggy. I was told that this whole process is in place to protect my funds by making verification that payment method used for deposits and withdrawal belongs to me. However this only work one way as I cannot withdraw £8000 but they still allow me to make deposits of almost £9000 during verification process.
I would definitely not recommend them to anyone.
1614 people found this review useful
Hi. Function takes up most of my time. Nevertheless, I like to do a lot of different things. From time to time I take fitness classes, since health is very important and for me it's vitally important. Besides that, I travel when I have the chance. I'm fond of movies and try to not miss high-profile movie festivals. I like the feeling of such large events, when everybody is dressed up nicely, talking intriguing themes and understanding what it is all about. I'm 36 years of age. I am from Alcoleja, Spain. At this time of my entire life I am single. I have divorced a few years past, although a lot of people I understood from the exterior thought we had been a wonderful couple. In actuality, I realize that we've always been distinct. I put all my energy in my career, and then he did not see much purpose in it. After a series of pointless attempts to change each other we simply decided to part, but to remain great friends for one another.I truly like my job. Its character is I have to work with people. Help them develop their possibilities, fix them . I am grateful I'm appreciated and listened to in the office, but that does not happen to everybody, and it's not going to be great. So I often feel pressure out of my job, which I want to cope with somehow. Everyone has many various ways, and I'm not one of them. Sometimes I can go to fitness, sports are good for stressful scenarios. But occasionally it happens that I just do not have the power to move anywhere and I'd like to just stay at home and do something which does not require a huge effort, but it's simple to switch me to another person. That's how I discovered online casinos. Only a moment believed this could be exactly what I actually need, because I love gambling and would not mind to play online, as it is not necessary to go everywhere and do something special. For me, I picked an internet casino , particularly because they do not require any registration and that which is very simple and clear.
3324 people found this review useful